Welcome to the new VICA e-shop.

We are excited and proud to present our new shop to you, where quality and customer satisfaction always come first.

To start your shopping experience with us in the best possible way, We want to share some important information about the current state of our service.

**Ecological and Sustainable Shipments**

Welcome to the shipping information section for our vegan product store. We are firmly committed to promoting a sustainable lifestyle, and this is reflected in our shipping practices.

**Local Bicycle Expeditions**

We are proud to announce that all our shipments will be made in a completely ecological and sustainable way. We collaborate with a zero-impact company that delivers our products using exclusively bicycles. This choice not only allows us to minimize environmental impact, but it also allows us to support our commitment towards a greener and more sustainable future.

**Fast and Reliable Deliveries**

Our top priority is to ensure that your shipments are not only efficient but also incredibly fast. To do it, we have adopted a highly coordinated operating system that allows us to start your delivery in the shortest time possible. The moment all the products in your order are ready marks the start of our delivery process.

Every step is flawlessly synchronized, from preparing dishes to home delivery. We work with dedication to create each dish with the utmost attention to detail and quality. As soon as your order is complete, the products are delivered to our delivery service, ready to bring them directly to you.

This means there is no unnecessary waiting or delays in shipping. Your meal is fresh and ready to enjoy right when you want. Our timely shipping promise is our commitment to offering you an unparalleled dining experience, ensuring that your order reaches your table in the shortest time possible.

**Geographical Limitations**

Because we focus on sustainability, We currently only ship to certain geographic areas. At the moment, We exclusively serve the following zip codes:

• 37121
• 37122
• 37123
• 37126
• 37129
• 37131
• 37133
• 37138

We apologize for any inconvenience this limitation may cause, but we believe it is a necessary step to reduce the environmental impact of our shipments.

**Shipping Costs and Minimum Order Amount**

We are happy to offer you a fast and efficient shipping service to deliver your products directly to your door. Here's everything you need to know:

• There is no minimum amount required to place an order.
• The standard cost for shipping varies from 3 a 6 euros depending on the cap
• We offer free shipping on all orders with a total spend of at least 50 euro.

**Ecological Packaging**

Our packaging is also eco-friendly. We use recycled and recyclable materials to ensure that each shipment is as sustainable as possible. We want to make sure that our commitment to the environment is reflected not only in the products we offer, but also in the entire shipping process.

**Reduction of CO2 Emissions**

Thanks to bicycle delivery, we reduce CO2 emissions associated with shipping. This helps keep the air we breathe cleaner and preserve our planet for future generations.

**Contact us**

For further information on our shipments, about the zip codes served or for any other questions, please contact us. We are happy to assist you in any way we can.

We are grateful for your support and for sharing our commitment to a greener, more sustainable world.

Thank you again for being a valuable part of our community!